Andrea has been a Geico customer for 35 years…. never filed a claim and insurrance costs have constantly gone up… just in case the awning repair is more than expected we decided to open a claim with Geico,…..
We called explained what happend and were told an insurrance adjuster would contact us to look at the damage.
john doe called us explained he doesnt need to come out , just to get an estimate and take photos.
Someone from geico calls us to tell us that friday the insurrance adjuster will come by to look at the damage, we explained we also got a call from john doe and what he told us… the lady on the phone said no one by that name works for geico… I called the number and it seems to be a geico employee… also suddenly the lady tells that the damage was due to heavy rain… I told her that was not the case and I would like to hear the recording because we never stated such a thing.
No one called or showed up to inspect damage.
TO BE CONTINUED…..