Certain things make me wonder…why make appointments is one of them.
We had an appointment for tuesday to get the RV radio replaced. First they called THOR with the VIN of the old rig to get warranty approval and were told the warranty expired then they called me to tell me I have to pay myself.. that was an easy issue to clear up. Yesterday , 2 days later, I called for a status ( personally i think the customer should be informed daily ) and was told that they got the approval ( which i already knew since I called THOR myself on wednesday to make sure CampingWorld isnt as forgetful as AlbanyRV ) but they did not replace the radio yet… wouldnt you make an appointment if you knew you had technicans available to work on the unit ?
Approval was given tuesday..why did no one work on it for 2 days ?