I do not wish ill upon anyone, it is horrible when someone loses their job but i have to say i am looking forward to toll less billing on the NY Thruway.
I dont think I have ever passed a toll booth in the last 10 years where the toll collector WAS NOT on the phone making personal calls, being distracted with crossword puzzles or sudokos and not paying attention to push the button so the reader will check my EZ pass tag. The littel maps outside the booth that suppose to inform the traveler about road / traffic condition also never gets updated. We could have the chinese army roll north towards albany or a torando carrying sharks causing dangerous travel conditions and there would be no notification on that board. The few times we verbally interacted with them we only received wrong information which resulted in overcharging and time spent on the phone to straighten out proper billing.
So based on this I am really looking forward to paying for my tolls without having to interact with the toll collectors.